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Questions about your order or our products, E-mail Julie 24/7 or call Toll Free 800-345-3332 (US Only) or 321-214-4379, 9am to 4pm Eastern time - Monday thru Friday. If you can't call during these times, call anyway and leave a message. We'll call you back ASAP.

If you'd like to be on our E-mail mail list, email Crafty Needle. You'll be notified of new products and special sale items. Crafty Needle respects your privacy. We will never sell or share your email address.

Order by Phone Toll Free 800-345-3332 (US Only) or 321-214-4379, 9am to 4pm, Eastern time - Monday thru Friday.


Mailing & Shipping Address: Crafty Needle, PO Box 916010, Longwood, FL 32791-6010

If you have problems ordering online, email our Webmaster 24/7. She'll make sure your order gets placed.

Return Policy: Enclose original order or packing slip along with the item, and send to: Crafty Needle, PO Box 916010, Longwood, FL 32791-6010. You will be refunded the purchase price, less a 15% restocking fee and shipping charges. Custom Pieces such as Custom Lettering on Tallis Cases, Collars are Non-Refundable.


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If this is your first time visiting Crafty Needle, start with selecting the "Browse the Store" button or selecting the Categories or the Crafts buttons on the left menu bar. This will give you an overview of our products. You can also use the "Search" box above to type in a word or phrase. The search function will search the names and descriptions of items in our product database.

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Crafty Needle - PO Box 916010 Longwood, FL 32791-6010
Phone: 1-800-345-3332 (US Only) or 321-214-4379 Fax: 321-206-3143 Email: shop@craftyneedle.com